Freecreditreport.com
Charged $12.95 after free credit report trial, no cancellation number

I signed up for freecreditreport.com, assuming that it would be "free". Over a month later I had a charge on my account from CIC*CREDIT REPORT for $12.95. Okay, I admit, I didn't read the small print. I actually signed up for a "30-Day-Trial", and after that I would be charged said amount.

Trying to resolve the issue, I called their "customer care service", where I was only able to speak with a very rude representative. I cancelled my "membership", but wasn't given a cancellation number. Instead I was given the name (first name only!) and a number for the person I spoke to. But I wasn't given my money back.
About two hours after that I received a confirmation e-mail, thanking me for my order. What order??? So I called back again. This representative was even ruder... I was unable to get my point across. I don't even think I was listened to.

Do yourself a favor: be smarter than me and read all the small print on the entire page.

I am going to dispute this charge with my bank and really hope (for them) that I will get refunded my money!

Company: Freecreditreport.com
Country: USA

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