Countrywide Mortgage
Ripoff sent them my insurance check to endorse and they will not send back funds, they are keeping the money in fed funds drawing interest

On November 21, I sent Countrywide an insurance check for $23,294.48 for repairs done on my house after a storm. The work was fully complete and the contractor paid out of some extra funds I just happened to have. The person told me to expect a 5 to 7 day turn around on the check. After not recieving anything for a couple of weeks, I called back and they assured me that it was being handled and I should recieve something shortly.By the end of December, I finally talked to Chrystal Sisk and she told me she would personally handle the situation and on January 19, I recieved $7000 of the $23,294.48, leaving a balance of 16,294.48. After many calls and faxes, on January 30, I recieved a check for $1294.48 after being assured that the full amount was being sent. This left a balance of $15,000 which Countrywide admitted to sending to a wrong address in Louisanna (I live in Alabama). Yet, due the COUNTRYWIDES mistake, they want me to wait another month before a re-issue of a check will be done. I am forwarding this email to every banking regulatory body I can find until my issue is resolved.

Company: Countrywide Mortgage
Country: USA
State: California
City: Calabasas

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