Compass Bank
Ripoff, asst branch mgr. Refused to deposit check into specified account

I have 2 checking account at Compass Bank on Skyline in Tucson. One was overdrawn 300.00 and the other was in the positive by $20.00. Both checking accounts have seperate and different atm visa debit cards attached to them. Today I went to cash my paycheck for $308.89 through the drive thru. I sent in the check, my ID and the atm/bank card attached to the checking account with a positive balance. A few min. Later I was told that one of my accounts was over drawn and that they were going to not cash my check but instead deposit it to my overdrawn account. I stated that the bank card I had sent in had a seperate checking that was in the positive and that I wished to use that and only that account. The asst. Mgr (Friday, 4:30pm on Jan. 27) told me that be that as it may that the check was going to be deposited to the overdrawn account. I demanded that she return my check and I would simply have my room mate cash it for me as he is the one who signs the paychecks. The asst. Mgr told me point plank that she was not going to nor was able to return my check because I owed them money (although it was a seperate and different account) and that there was nothing I could do about it. Despite the fact that I had told her exactly which account I wanted to use, despite the fact that I had given her the documentation for a specific checking card account she decided which account she was going to deposit it to regardless of my wishes.

Robert
Tucson, Arizona
U.S.A.

Company: Compass Bank
Country: USA
State: Arizona
City: Tucson
Address: 2825 East Skyline Drive

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