Washington Mutual Bank
Hidden Surprises, Lousy Service Ripoff

Here is the scoop:

When you are a new customer to Washington Mutual, they tell you that when you setup an account, the first check is held a couple of weeks. No prob. What they don't tell you, is that ANY CHECK they receive - even a paycheck is held (until the 30 days from when you signed up is complete). So, if you are at one bank and switch and your employer cuts a check, because it takes a pay period or two to go to EFT, then Washington Mutual Bank will hold your money, until the end date. Of course, they fail to mention this bit of info. When you sign up. What really is scary is if you do not have another account at another bank and sign up with these guys..

We had the problem mentioned above and when we called WAMU the customer rep did nothing, and then the supervisor "Heather" told us that since we had money in our account we shouldnt worry because we would have the funds until that time (we told her we had to make a car payment, buy groceries, pay bills).

Wow, talk about scummy.

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Company: Washington Mutual Bank
Country: USA
State: Washington
City: Seattle
Address: 1201 3rd Ave
Phone: 2064612000

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