Wells Fargo Bank
Account closed and overdrawn after wire on returned deposit check

I work for Britwork Arts & craft company based in London, England. On 09/13/05, I received a Wells Fargo $19,650 check from a Wells Fargo customer who purchased an item from our company which I deposited the check in my checking account. A hold was put on the check, on 09/16/05 I was informed that the check has been cleared. So I went to the bank and per my company's instruction wire transferred $17,685 to the seller of that item in Japan.

I received the account statement for the period Sept 12 through Sep 16 showing a deposit of $19,650, and a withdrawal of $17,727.80 (which included the wire transfer cost), and a balance of $1,922.20.
After the wire transfer, the check issuer informed the bank to reverse the transaction and Wells Fargo informed me that the deposited check is returned? And in a letter I was informed that because of Wells Fargo's customer bad check, they have closed my account??? Following this letter, I received a new account statement for the period of Sep 17 through October 18 showing this:
Balance on 09/16 $1,922.22
Deposit 0.00
Withdrawals -19,723.95
Balance on 10/18 -$17,801.75 (including penalties)
If the Wells Fargo customer has tried to cheat our company by first validating the check and later denying validation, why my account was closed? Also, why the bank has not sent his returned check to me? Finally why the bank does not give me the balance of my deposit which is $1,922.20?

Company: Wells Fargo Bank
Country: USA
State: California
City: Northridge
Address: Vons Grocery Branch

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