Gmac Bank
FINANCE FINACING ripoff billing did not follow operations allows identity theft

On October 24, my check book was stolen. As soon as I noticed that it was (the same day) I immediately called GMAC Bank to put a block on my account (nothing is to be deposited or withdrawed, for increased security) and i'll deal with my credit card company/electric companies since i did have a payment going through. Anyways. Since per their policy, i couldn't reopen another account until after two weeks the account has been blocked. Ok fine. Then just a few days ago, checks were being written by whoever stole them. (yes i have in contact with police about the situation). But since i had the block my account, the checks were canceled. HOWEVER, there was a withdrawl made of $244.00 even though i had a block on the account. So i called gmac bank told them why was this withdrawn made, cause my account is still frozen. So i demanded the money to be put back and they have to investigate with the police dept where the checks/withdrawls were coming from...

So they said they couldn't deposit the money back into the accont and said they'll "look" into it, however the woman said I am responsible for withdrawls/checks that go against my account BULL@#$T!!!

So from that point i was furious, cause i have a BLOCK on the account and that NOTHING GETS DEPOSITED, WITHDRAWN, AND THAT ALL CHECKS ARE CANCELED! So now i am stuck with a stolen check book, $244 stolen, AND i dont know if anymore money has been taken out. I was able to confirm the block was still active and not lifted.

If anyone can help me out on this, it would be greatly appreciated. Thanks!

Company: Gmac Bank
Country: USA
State: Delaware
City: Greenville
Address: 3710 Kennett Pike
Phone: 8002462265

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