US Bank
Ridiculous Fees Unhelpful Customer Service excessive overdraft fees

While on vacation I debit carded two transactions to my account - one for $2.76 which placed me $1.03 overdrawn and another for $1.29 which placed me $2.32 overdrawn. For the since of being $2.32 overdrawn I was charged a grand total of $69. $31 for each overdrawn transaction and a $7 "negative balance fee." The irony is I had more than enough money to cover all of it sitting in a savings account connected to my checking account.

Absolutely ridiculous. They offered to reverse half the charges after visits to two branches...

Who does business this way? When will the government regulate these ridiculous fees? It amounts to an involuntary loan at an astronomical interest rate.

The banks need to decline the transaction when there are insufficient funds or give us the option of rejecting their helpful customer service of paying overdrafts and then charging usurious interest on what they have loaned us.

Company: US Bank
Country: USA
State: Oregon
City: Portland
Address: Burlingame Branch

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