Vanderbilt Mortgage & Finance
Threats and Rude Collectors After Falling Behind on Mortgage Payments

In July I began to fall behind in my mortgage payments. I purchased a manufactured home from Oakwood after my divorce in 2002. Oakwood was great and always had superior customer service, even going so far as allowing bi-monthly mortgage payments because it was easier on my budget.

Vanderbilt has threatened me, tried to foreclose my house, and sent representatives to my door to threaten me. They have stated numerous times that, "... I had better get my s* out of that house because they will do what they have to do to get the house away from me." They also ask me, "... What am I spending my money on that is more important than my mortgage?" Seriously folks, I'm 55 days past due!!! I have NEVER been treated like such a derelict in my life. I have spoken with Ms. Reeves, Ms. Todd, and Ms. Johnson over the past three months. All three have been exceptionally rude, aggressive, and threatening. Isn't there a law against this? They won't even give me a payoff amount or send me a payoff because they say, "... The house won't be mine long enough to sell it!" What can we as consumers and customers do to stop this?

Company: Vanderbilt Mortgage & Finance
Country: USA
State: Tennessee
City: Maryville
Address: 500 Alcoa Trail
Phone: 8009707250

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