Groupon
CVS Gift Card Activation Failed Three Times and Call Went Badly

Beauty & Appearance

I used groupon for the first time last week. I bought a CVS gift card for 10 dollars and the card is worth 20 dollars. Pretty good deal, huh?

So I waited a few days after the purchase and groupon sent me an email telling me how to activate the new card. The activation failed. Then, without a call from me, they sent me another email. This email gave me new activation information. That password also failed to activate the card.

I called groupon customer service and could not get through. I finally called CVS and they transferred me to another number at Groupon. The customer service person I spoke with did not know anything about the situation. He gave me a third code that was NOTHING like the first two in configuration. It didn%u2019t work.

I finally got into a fight with this guy and asked him to refund my money. The conversation became explosive and he told me that I was inappropriate. He would not give me a number to call back to reach them and he would not let me speak to the supervisor. He finally hung up on me.

I started looking online and found a lot of negative reviews. This is what I should have done before I attempted to do business with them. Now I have to worry about this fraudulent company having my credit card information.

My advice%u2026Don%u2019t use groupon. So far I have lost 10 dollars and more than 2 hours of my time. Scam!!


Company: Groupon
Country: USA
  <     >  

RELATED COMPLAINTS

Groupon
Shell gift card not received after waiting 7-14 business days

Groupon
Limo Deal Unusable Because May Was Fully Booked, No Refund

Groupon
Unanswered Emails and Refused Supervisor Request Over Auto Detailing Voucher

Groupon
Refund refused on gift voucher, called bait and switch

Groupon
Misleading Promise and Refund Refused After Hour on Phone

Groupon
Maid Service Voucher Not Honored Due to Contractual Dispute

Groupon
Could Not Book Deal Because of Login and Password Reset Failures

Groupon
Voucher Says Transferable but Value Cannot Be Transferred

Groupon
Spa voucher unusable on valid date, refund not returned