Groupon
Car Valeting Service Did Not Clean Boots or Seats

All was well till we realised that the boots and seats had not been cleaned (not even vacuumed). The company asked if I'd read the small print from Groupon. I couldn't even find any, never mind read it. Apparently the service we bought into is normally £35 and doesn't include any work on the boot or seats! We usually get our cars valeted much more thoroughly for £14. The company were very pleasant about it, but essentially blamed Groupon. Another misleading thing in the ad was that the "Groupon Value" was £110 for two valeting services. Frankly, dishonest by someone, but who? In the end we got two pretty clean cars for £9.50 each, but would have been happier to pay our usual £14 for a proper job.

Company: Groupon
Country: USA

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