Sona Diamond Jewelry
If you do business with this company, I wish you the best of luck

Sona Diamonds may be the club-none the TOUGHEST organization with that we have actually worked.

I requested a Sona Diamond necklace and string from their store on 4/23/09, for that birthday of the family member which was however 14 days away. Because the site did not inform me to any late delivery, and didn't drive me to accept the Business's conditions and terms, I thought the product might get to sufficient time.

After completing the 'contact us' area about the firm's site numerous occasions, examining the standing of my order, I eventually named Sona on Saturday 5/2/09 (9 nights after I'd positioned the order) and got a processed saving stating I had been the 3rd owner in-line plus they'd call me back. I quit a note looking into the standing of my purchase. Next, a man named me back (exactly the same guyis speech who was about the saving, and also the only individual with whom I Have ever endured contact, leading me to think it is a oneman procedure), stating he'd the necklace, however the string was not ready yet. And so I e mailed him stating that I required an assurance that I'd get the product by 5/6/09 since it was to get a birthday present. He e mailed me back stating 'it generally does not seem like it'll be considered a challenge.' I e mailed him back and stated that 'it generally does not seem like it'll be considered a difficulty' wasn't an ample promise, and required he stop my purchase and return the cost.

I quickly put an order having a diverse organization that assured regular shipping. Actually, another firm's purchase delivered the next business-day and came overnight, as guaranteed.

Meanwhile, Sona declined to stop my purchase, stating some 'organization plan' hidden someplace in its site that claims all purchases get 7-10 times, and he delivered my order anyway. The string came individually, drop shipped from La, and so Iam unsure why it'd have now been postponed anyway. But I am unfamiliar with the particulars of what seems to be a-one-guy drop ship procedure attempting to move itself down like a key participant.

Therefore, I declined cargo on both of Sona's deals and also have submitted a challenge with my charge card business. Nowadays, the Sona guy delivered me a scathing email blaming me to be a 'fraudulent con-artist,' and stating he did not realize why I'd declined cargo about the purchases once they had managed to get from the contract I'd enforced. I responded that I'd, in numerous emails, described why I used to be rescheduling my purchase (since he couldn't assure its timeliness) which I'd requested from the diverse merchant who did assure timeliness which I'd previously obtained its bundle. Who owns Sona nevertheless promises he does not realize why I declined the deals, despite the fact that I Have described it in basic language in numerous emails.

After further study, it seems the cause Sona doesn't record a real target on its site is basically because it's a-one-guy function work from the condo held from the only individual with whom I've ever endured contact. Although it can be done he operates a custom jewelry company from his condo, it seems much more likely this is just a one man drop shipping company run from the dining table.

Should you business with this specific organization, I want you the very best of fortune. You might get your item ultimately. If, nevertheless, you have any kind of contract, I would recommend choosing a rival. And when you've any kind of customer support issue with Sona Diamonds, intend on being handled rudely, intend on being known some part of their 'organization plan' which you've never observed or heard about before, and intend on being charged to be a 'fraudulent con-artist.'

Company: Sona Diamond Jewelry
Country: USA

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