Sundance Spas
No customer service

Sundance Schools doesn't have problem due to their client's fulfillment. I requested a Certa club from my local supplier on May 28. Nowadays is July 22 but still haven't gotten shipping. The salesperson cited a lead-time of 4-6 months, but after waiting six attempts we were informed the manufacturer delivered the incorrect shade club. The seller stated they might spot a rush-order and we shall possess the proper shade in three months. Nicely three months have handed but still no club. I've approached the seller and Sundance, and neither can offered me a strong shipping day. Sundance might just claim they've no control over their sellers which the club "must" ship in a few days. I indicated my discontent using the solutions I've obtained, in addition to the excessively lengthy delay, and Sundance provided no problem, not really an apology. I'll make sure to follow up below to allow everybody understand once the club ultimately comes and just how it works. For the time being, all I will state is look for a club producer that's worried due to their client's fulfillment. Sundance isn't a person focused organization.

Tina N

Clarks Summit, PA

Company: Sundance Spas
Country: USA
State: Pennsylvania

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