Citizen Watch Company of America, Inc
Warranty

My spouse bought a brand new Resident's Eco-Drive view for me personally for Dad's Evening in mid june. It had been bought from an Ebay seller who mentioned within the Ebay record the view included a-5-year guarantee. The seller has feedback within the hundreds and listings site after site of Person watches.

Right after delivery, the "moments" palm about the view arrived down and was free-floating around. There is no misuse, mishandling, influences of any sort. The hand merely got down. Following a few more times, the moments palm turned caught between your "hours" and "moment" fingers and quit functioning entirely.

The view was delivered towards the closest repair service in Torrance, CA.By mail, I obtained an email saying the fix might charge around $80, simply somewhat less compared to price of the view.

After protesting by return e-mail, I had been approached with a Resident repetition who agreed to decrease the fix price to around $39. She accepted that there is no misuse towards the view which the view was the best view having a Resident serial number. However the repetition stated that Resident doesn't supply any guarantee any watches in love with Ebay since no vendors you will find "approved" Resident sellers. I inquired if Resident understands the initial store to whom the view was offered and he or she responded they maintain no documents of purchase by sequential number, therefore the unique store couldn't be recognized. I inquired if Resident was conscious that thousands or even a large number of their watches were being in love with Ebay and if the organization has informed Ebay to prevent such revenue as unauthorized and recommend customers that no guarantee might use. She responded "no" but stated there is no means they might avoid Ebay revenue of the watches. I inquired when they had obtained any actions to recognize the initial customers who're "selling" their watches for reselling towards the community. She didn't know of any.

Main point here is the fact that a brand new Resident watch was bought which was faulty and Resident will not recognition. I told the repetition that I'd document a little state motion from the organization, create a "ripoff" statement online, and ostensibly alert the unwary the company doesn't remain behind their item. Imagine if you receive a wrist watch like a present and have no idea who the vendor is? Who knows. My loved ones has bought 5 Resident's watches before. No further!

Company: Citizen Watch Company of America, Inc
Country: USA
State: Arizona

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