Groupon
Refund Procedure Unanswered After Beauty Voucher Overbooked

I purchased a beauty voucher for my girlfriend, however, when she tried to use it the venue explained that more places had been sold than they could accommodate. I have since emailed Groupon 3 times requesting the procedure for a refund. To date there is no reply. Today I have tried to call but the automated response is that they are too busy and I have to call back. Disappointed that they sell more vouchers than places but even more so by their lack of customer service!!

Company: Groupon
Country: USA

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