Wasauna
Poor quality. Poor service

Beauty & Appearance

I bought a Wasauna Steam bath device for $4500. It's never worked properly. I've needed to substitute numerous defective show models and also the whole digital control. The organization just warrantees components, so that they WON'T deliver a professional service technition/plumber to repair the system. Its such as the motor in your vehicle breaking once you generate it from the shop and in the place of repairing it, they deliver you some fresh motor valves and state, "do it yourself!" This Can Be A complicated device managed by many pc panels, that are not effectively protected in the water pipes. It's bad and produced in china. AS WELL AS THE COMPANY DON'T FIX THE SYSTEM!!! First the handles smashed, then your bath began abruptly warming up to 120 levels by itself (!), then it stopped functioning totally. Then your jacuzzi smashed. They're pitifully lacking tech-support, so it requires them permanently to obtain components for you, but still they produce YOU REPAIR IT!

Toughest product expertise I Have ever endured.


Company: Wasauna
Country: USA
  <     >  

RELATED COMPLAINTS

Wasauna/Monza II
Quality and response

Navien/CR201A-NA
Business doesn't stand behind product

Wasauna
Buyer beware these products are not worth the money

Gaggia Carezza
Poor customer service

Firestone
Awful

Air N Water
Poor product, poor service

A&E Factory Services
Horrible customer repair support!

Maytag
Customer Service

TomTom GPS
Poor Device & Bad Customer Service

Air N Water
Poor product and customer service