Massage Envy
Billing my credit card for someone else's contract

I ceased directly into a massage jealousy oneday to ask. Although there I bought a-one period massage to get a pal like a present and taken care of it with my charge card. Our buddy turned up for his massage promptly and my charge card was charged for this. The issue I've is while he was there they sneakily spoke him right into a twelve months agreement where he'd get a concept monthly if he planned a scheduled appointment. The way in which I came across this out was the cost the following month on my charge card for that concept which was not planned or approved by me. After I named to discover why my charge card was charged for another concept I had been informed since you registered to get a twelve months agreement. After I told her that I-key term being I didnot subscribe to something and didnot approve the charge on my creditcard, she responded by stating properly we are able to credit your consideration in the event that you provide us your pals credit card to move within the cost. Then when I told her that that's undesirable that I needed to consult with the boss she informs me the boss isn't in today. I tell her my consideration continues to be delivered into facility as a result of this cost that used to do not approve and that I need several to some corporate workplace because the boss isn't available. She informs me there'snot one which I've to cope with each office individually. And so I did my very own study and actually have a telephone number towards the corporate workplace and am expecting work to start! I'll be talking to somebody incorporate NOWADAYS not tomorrow or each time they choose they would like to return with me. How is it that Massage Envy is permitted to make the most of a possible client by charging there charge card for another personis massages they havenot actually had however and there title isn't about the card after which attempt to let you know it is okay. Seems like unprofessional, wishwashy organization training in my experience... Combined with the several additional grievances you will find about that organization!

Company: Massage Envy
Country: USA

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