Kay Jewerlers
Customer Service

On June 24, I bought my spouse a leo neckless along with a set of earring. My spouse had a a reaction to the jewerly and we got it back. We spoke to a different supervisor whom ostensibly created us feel poor after which got us to-order the same however in platinum whenever we truly did not want to buy. Therefore my spouse and that I visited the shop to get the jewerly and because of them altering it to platinum they attempted to cost us more income. At that time my spouse stated no she did not want to buy because of there perceptions and also the bad feelings these were offering off. Well I switched all the jewerly in also it seems they didn't credit to my wifes banking account the down cost of $586.00 that she'd pay. They placed on the purchase recept zero overall deposit.in those days that people introduced her jewerly she bought me a stone group that offered at 659.00. On August 12 they delivered us a statement remaining we owed them $250.00 along with a late demand for $29.00. Your issue is where's the $586.00 and just why did not they set the $400.00 trade-in down about the band? I've delivered a study to Kayis jewerly and that I am really upset they didn't place the trade-in about the band that was $400.00, then consider the $586.00, after which not contact us once the trade-in was back. Additionally if we owed them cash why-didn't they advise me after I arrived to the shop to get the trade-in? Kayis includes a 60-day trade-in plan, therefore no body must of been upset. Personally I think they got annoyed since we delivered the jewerly and today with this statement they've chose to billed us $753.00 to get a band that people possess a recept showing we settled $659.00 and stating we've an balance of $253.00. Issue where's the $586.00? I understand they get annoyed when folks grab from their store, therefore if the situation why are they attempting to grab from good-paying clients after which attempt to screw up there credit? Occasions are difficult we as client require great client solutions not chosen storage theives.

Company: Kay Jewerlers
Country: USA
State: Maryland
City: Annapolis

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