Acai Berry
Took money out of my account

I ordered the "FREE TRIAL" and then realized that I had 14 days from the day I ordered it to return it or 87.13 would be charged to my account. Well I receved the product on the 8th day after I ordered so I called as soon as I received it to cancel and get the return info I needed and told them to cancel my account. I was told it was cancelled and that as long as they received it by the 21st I would not be charged. So I paid for 3 day shipping with confirmation so I would know they receved it and on the 10th they received the product back and on the 16th charged my account 87.13. I called to find out why and to get my money back and all they will tell me is that they have sent a request to the refund department and I will get an email in 48 hrs. Well its been much longer and still have no answers. I went to my bank to find out what I can do and I had to cancel my bank card because they have so many names they can use to still get into my account that was the only way to insure my account was safe. My bank said they have dealt with these ppl alot. So beware and if you have ordered the "FREE TRIAL" cancel your credit card now even before you get your trial you are not safe even if you call them and return product. And only they can talk to refund department.

Company: Acai Berry
Country: USA

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