Ulta
Poor service

Or the 2nd time in less than one month, I've had a bad experience with Ulta. Both of my complaints involve the lack of stock of advertised items. The first disappointment came when I went in on a Tuesday evening after the Sunday sales ad came out. SEVERAl advertised items were already out of stock. I was told a truck should be in on Friday, I should return then to see if any of the items came in...
Well guess what??? It happened to me again this week. I went in on Monday morning 8am (holiday hrs) to purchase a few things that were advertised. I was successful with one item, the other 2 item's were completely sold out. When I asked the associate if the 2 item's were sold out, she said "I'm sorry, yes they are, but we will be getting a truck in on Wednesday. You can check back then."
No thanks, I will not waste anymore of my time!

Company: Ulta
Country: USA

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