Fit Factory
Unauthorized Charges

I, too, ordered a trial of the Acai Berry for the cost of shipping and handling. I never received my trial, but within approximately 7 days I was charged 89.21 by a company called MyEzyTrim. I called them and was told that when I ordered the trial, that if I did not call and cancel within 7 days, that I would be shipped a thirty day supply for the 89.21. I told them that I never saw any statement to that fact, that I had never received my trial and I had not received the thirty day supply either. When I asked for a refund they said I would have to return the order to them, but I had never received the order. Low and behold, with a couple of days, BOTH of the orders showed up in my mailbox, which I refused delivery of. I have filed a complaint with my local bank and with the Florida Department of Agriculture, Consumer Affairs. Now I have found two charges from Fit Factory for 29.95 which was also associated with this trial of Acai Berry. What a freakin' scam. I finally reached someone in customer service and told them that if I did not get a refund of 59.90, that I would report them also. They gave me a confirmation number, but I got the royal round around until I threatened to report them. She gave me a toll free number for Acai Berry also. It's 1-877-350-8480. This has been an awfully expensive lesson learned. Don't click on those little Ads by Google!

Company: Fit Factory
Country: USA
State: Florida

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