Banfield Pet Hospital
They're all about making money

I acquired my dog in April and got her Banfieldis wellness healthplan immediately to get a one time charge of $180 and $25/month. BIG MISTAKE! I ought to did some study prior to going for them. She got her first-round of vaccines right after registering her. They provided the anti histamine, that we was informed would be to avoid probable a reaction to the vaccine, however it would charge $20! I approved the very first time. On her second-round I rejected it and you know what? Our dog was greater following the pictures compared to very first time. On a single visit, I also required Banfield to confirm the two somewhat balding places on my dog. I had been informed it might be demodex and they need to do a skin check to verify it. I decided to your skin test. Banfield named me later and established that it had been certainly demodex which therapy might charge $500 for 4 regular bathrooms! I had been informed it's not recommended to complete it myself athome because it entails utilizing a poisonous answer. I did so some study and study that goodwinol ointment works well in managing demodex and so I rejected the therapy these were providing on June 19. They probably did not assume that I'd decrease the therapy then when I found collection my dog, I had been being billed $23 for that skin check! I contended nobody stated that you will see a fee for the check. Ultimately I had been informed that I can not provide my dog there anymore till I pay and so I needed to spend. I also questioned concerning the choice of eliminating the strategy and was informed that I'd nevertheless need to spend the entire year since I closed a deal! By this time around, I know they care more about earning money than taking care of my dog.

Our dog was planned for spay on September 11. Her demodex was nearly eliminated. After I found choose her up, I believed she'd have now been spayed currently but I had been informed that it had been more straightforward to watch for her demodex to totally clear up. Our dog was switching 6 months on August 14 and so I questioned concerning the 6-month plan about spay - that there's a fee for it when the dog has ended 6 weeks. I had been the main one who introduced it-up and so I obviously appreciated exactly what the man explained - that it'll be waived since it was their suggestion to delay it for that benefit of my dog. Today, it's August 27 and that I named to reschedule my dog for spay. I had been informed that I'll need to purchase it since my dog has ended six months! WHAT??? I told Darlene (Banfield) the tale but she did not "notice" a term I mentioned. She was decided to create me spend. She subsequently handed me to some man. Same task, did not hear me. Then your supervisor, Maya. She stated I'd need to spend since there is an email in my own dogis medical report that I'd need to spend if my puppy becomes more than 6 weeks when she's to be spayed. Nobody at Banfield cared by what I simply mentioned. All-they worry about is earning money

I'll simply provide my dog to some nearby SPC on her spay. I'll never return to Banfield actually! I'll purchase the remainder of the entire year and shut my bill. They're a headache!

Company: Banfield Pet Hospital
Country: USA
Site: banfield.net

  <     >