Wal-Mart
Wrong Shelf Prices and Trouble Using Coupons at Parmer and I-35 Store

Using 2-3 coupons at the Walmart at Parmer and I-35 is like pulling teeth. Some items were marked the wrong prices and as a result, I got charged double at the counter (e.g., Johnson baby shampoo $2.47 came up to $4.47 each). I am a loyal customer and have bought 70% of our things from Walmart (including our wedding bands, my wedding engagement ring and pretty much all our appliances and tools when we first started a home). Now that we have our first baby, and find our finances lacking, we are hoping to continue business with Walmart. But the service for the last two trips were so troublesome and awkward, I rather not come back. This is the first 2 times I've used coupons at Walmart and at both times the cashiers looked lost and confused and even suspicious. I have read your coupon policy and they are the best compared to most. I am hoping that employees will be trained to know them and accept them with the same trust as other stores have (CVS, Walgreens, HEB to name a few). Thanks.

Company: Wal-Mart
Country: USA

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