Xanterra Parks & Resorts
Prejudice hotel

I recently stayed at the Snow Lodge at old faithful and I smoke. I always follow the rules
and go outside to smoke but I don't like to litter so when I'm done I put it out and put the butt in my pocket until I get to a trash container. I put the butts in the trash container in my room. Again I did not smoke in the room, but apparently that did not matter to them and they added $100.00 to my bill. They smelled smoke in a room that was never smoked in. Smokers they realy don't like you and don't mind scamming you. Go somewhere else.

Company: Xanterra Parks & Resorts
Country: USA

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