Frontier Airlines
$100 Unaccompanied Child Fee Charged, Parent Still Made to Wait
- 11-21-2011
- 20
Frontier Airlines basically steals people's money with the added 100 dollar fee for assisted child flight, AND holds people in the terminal in order to compensate for Frontier Airline delays. After seeing my child onto the plane, I was told that I had to wait until the plane was in the air! So basically not only did my child have to sit out on the tarmac, I myself had to sit and wait. I paid these people an extra 100 dollars to assist my child and turned over custody and then was told to wait. This is like paying a baby sitter, and then the baby sitter telling you that you need to stay in the driveway until your child falls asleep. They had my contact info if something went wrong.
This airline caused me to be late for my job, and in these difficult times this is not acceptable. When I wrote the airline they sent me a canned response and blamed travelosity. This is a total joke... They miss the point, their policy amounts to fraud! When you pay a person to take care of issues you should not have to stand around and wait..
Company: Frontier Airlines
Country: USA
State: Colorado
City: Denver
Address: 7001 Tower Road
Phone: 8004321359
Site: frontierairlines.com