Delta airlines
Delays/cancellation mechanical - Complaint

My daughter, Becky Deschene and I experienced a nightmare trip from Wichita, Ks to Grand Forks, ND. We were traveling there for my daughter's husband's funeral July 2nd and our trip began on July 1 in Wichita. We boarded plane in Wichita and sat on plane for about 45 minutes due to mechanical problems. Arrived for connecting flight which was delayed and then later cancelled due to mechanical problems. We lost reservation for hotel and rental car in Grand Forks. We were carrying the deceased ashes and explained situation but no effort made to ask someone to be bumped to allow us to continue to Grand Forks so we could purchase flowers and prepare (leave early A.M.) for funeral site and to be with family. We were forced to stay in Minnesota for the night. Caught plane in morning and rushed in rental care very upset and stressed to ceremony which we arrived at about 15 minutes before start. My daughter was understandably in tears. Also, the plane we exited in Grand Forks was announced as grounded due to mechanical problems... 3 flights and 3 mechanical problems... Etc. Helen Jeck and daughter Becky Deschene respectfully and with reasons request a refund or appropriate compensation. My phone # is 1-316-269-9876 and my email is hjj@cox.net... Please respond

Company: Delta airlines
Country: USA

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