Sandos Vacation Club
Bad experience

Although on holiday in Cozumel, Mexico, November my spouse and that I were strongly contacted about promoting our already-owned holiday membership with Sol Melia and also to buy the Sandos holiday membership with Elegant Elite. We were guaranteed that Regal Elite at Sandos Resorts & Hotels might spend the total amount due on our Sol Melia holiday membership and we'd become new people together. Clearly, there's you should not have two holiday groups. During Mexico, we settled the first deposit for account with Regal Elite at Sandos Hotels & Places. Your objectives of Noble Elite at Sandos Resorts & Places as offered to us by them they performed a greater degree of customer support and exemplary quality of resort hotels. We were informed the first payment per month could be due in December. Issues began early whenever we returned house with the shortcoming to achieve a live person at Elegant Elite at Sandos Resorts & Places for solutions to the concerns. Consequently, the very first payment per month wasn't compensated until January. We'd many concerns and offered them greater than a fair chance to react and correct the problems.

Additionally, we delivered many emails to Noble Elite at Sandos Resorts & Places with particular concerns about account and also the finalization of the purchase of our present holiday account with Sol Melia. We obtained just one reaction telling people that people must obtain solutions to the concerns within the forseeable future. We never did obtain any potential reactions. Again, we created many telephone calls to Noble Elite at Sandos Resorts & Hotels and received no reactions.

Elegant Elite at Sandos Resorts & Hotels strongly got our cash in the charge card; nevertheless, they WOn't react to our emails or phone calls. They have to be place in check: fixed, watched and managed. Consequently, their severe deceptive (mentioned our Sol Melia holiday club account could be reduced), dishonest (wouldn't answer our emails and phones calls concerning spending off our Sol Melia holiday membership), break of agreement (didn't pay off our Sol Melia holiday club consideration) by Elegant Elite at Sandos Resorts & Hotels would be the factors we'd to obtain our lender close our the charge card and recover the funds. We don't require or need a company connection having a business that downright disrespects, lies, ignores and make the most of the customers.

Beware and careful when contacted from the intense salesman promoting "free material" to visit a vacation membership-assembly while on holiday. You may be "simple-pickings" since you are on holiday and calm—plus they realize that. Consequently, don't create any significant company or monetary choices while vacationing—period!

Company: Sandos Vacation Club
Country: USA

  <     >