Travelers Advantage Trilegiant
Ripoff unauthorized charges to my mortgage payment account

These crooks sent a check enclosed with my mortgage statement - if you cashed the check (read the fine print) you agreed to sign up for their "service" and automatically be charged $9.00 / month. I laughed and tore up the check.

I stopped laughing when a $9.00 charge apeared on my next mortgage statement. I called Countrywide Financial and they said I'd have to deal with Trilegiant directly. After a phone call and a lot of run-around, Trilegiant agreed to stop the charges and show proof that I had authorized them.

It never happened! I had to contact the fraud department at Countrywide and threaten to involve them in a consumer fraud action before they stopped the charges, but I'm still out $18.00. They also promised to get my $18.00 back, but I've yet to see it.

Company: Travelers Advantage Trilegiant
Country: USA
State: Connecticut
City: Norwalk
Address: Connecticut Avenue
Phone: 2039561000

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