Agoda.com
Charged additional amount

Agoda.com provided a hotel for $175 per evening by having an extra cost of nearly $40 for an additional sleep. The point for that additional mattress stated total quantity, therefore it appears like it ought to be $175 times 3 and an additional $40, however they did not provide me a total amount till after I charged my card therefore it was too late to stop after I ultimately obtained the sum total...$750!!! Where did that quantity originate from? I still do not know given that they do not break up the bill. Additionally, within their termination plan all-they state is the fact that you will see a $15 cost to stop. No, it's today the very first night stay as well as the $15. Furthermore, I attempt to talk to customer support online and they keep showing me that they're going to return to me in one single time because of high-volume of demands. Horrible organization! Do not use Agoda.com to guide your resort, you'll be robbed!

Company: Agoda.com
Country: USA

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