Ryanair
Partly Used 50 Euro Voucher Showed Expired on Return Flight
- 01-05-2011
- 42
I received a Ryanair voucher of 200 euros in four lots of 50 euros each.
I went to buy a flight on the Ryanair website for the value of 33.99 euros and I used one voucher, leaving 16.01 euros unused.
When I tried to reuse the same voucher to buy the return flight, the Ryanair website gave a message that this voucher was expired.
Ryanair TOCs says, "If a voucher is partially redeemed the remaining balance is void," but this sounds like they are ripping me off.
I am writing to Ryanair a letter of complaint.
Company: Ryanair
Country: USA
Address: Customer Service Department, PO Box 11451, Swords
Site: ryanair.com