Red Roof Inn
Overcharged

My spouse, small boy, and that I were current visitors in a home in Belleville Michigan. Came Friday/Friday at 1 A.M. Following a 5 hour travel, required anything in to the space, unpacked, was preparing to get a bath and oh my lord was the room a horrible mess... Urine all around the toilet, as though somebody had a peeing contest. It had been apparent this space wasn't washed correctly in certain time! They moved us to a different space, needed to repack and transfer anything to an upper-floor in 10-degree temperature. 24 hours later we strolled to and from the nearby cafe in 18-degree climate and upon our return our important cards did not function and needed to return right down to work to obtain that fixed where stage my boy had an asthma attacked due to the period of time breathing the cold atmosphere. Examined on Sunday... Arrived home and examined my bill online... Was overcharged by one day in addition to for "secure" costs. Uhhh did not make use of a secure...??? Anyhow have now been about the telephone with that home in addition to client relationships since. Their guarantee obtained from the web site... Your Guest Service Guarantee. Our Commitment. Your Promise. The Red Roof Guest Service Guarantee. Your satisfaction is essential to us, therefore we assure it! When you have an issue through your stay, please let's understand. We shall ensure it is right. If we can not solve the problem, we-don't assume one to spend... It is that easy! Thanks for sticking with Red Roof.

We will have..."do not expect me to cover"... Since that is what I am capturing for!!! And observe the spelling of “commitment” this from the business that offered for $1.313 million bucks??? We shall never stay in a red roof again!!!

Company: Red Roof Inn
Country: USA
State: Michigan
City: Belleville

  <     >