Fantasy flights
Hot air balloon - horrible experience

I paid full price for two hot air balloon rides.
Mr. Danneman (the owner) never disclosed a no-refund policy.

There was no written contract or receipt. When the day came to ride the balloon, Mr. Danneman never called me.

I initiated the call to him to see if the weather was okay for the balloon trip, it was not. I asked for a refund and he absolutely refused.

He used vulgar language. Given his violent temper, I felt that I was not safe to ride in close quarters with him. Against my better judgement, I compromised and agreed to get a partial refund.

The Better Business Bureau already has a complaint against him. Do not use this service!!!

Company: Fantasy flights
Country: USA
State: MD & DC
City: Gaithersburg
Phone: 3014170000

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