Debbie Tewell, VRBO listing #209817
VRBO (Vacation Rental By Owner)—Listing#209817 Vacation home deposit scam! —Rip off!

We booked our stay for labor day weekend 2009 at this vacation home through VRBO.com, listing #209817.
Http://www.vrbo.com/209817
I booked directly from the owner on the phone and paid $1345 $500 security deposit.
She seemed pretty nice on the phone and the house is large and nice inside.
Before we left, we cleaned up the whole house and even vacuumed every room and carpet. I am expecting my deposit back but she informed me I have done a lot of damages to her house so she forfeit all our deposit. I was in shock and she send me pictures of some scratches on an old library table. I swear none of us has done that damage to the table and we should have seen the scratches during our stay if it was there before we left. She has two almost identical houses next to each other and I wonder if she took the pictures from the other house, or even worse, she did that by herself just to get our deposit ($500). She also complained about we hook up game to her large TV in the living room. She never told us anything about the TV prior to our arrive (she had plenty of time to) and instead put a very small sign by the TV saying don't play games. We arrived late midnight and some of us wants to hook up a Playstation 3 to the TV for blue ray DVD and games, without noticing the sign. The next day I saw the sign and stopped my friends from playing games. So the hookup is accidental and no damage was done. I believed she secretly watched us during our stay by peeking through the glass door (she stayed two blocks from where we are staying) which was a violation of our privacy. She also claim the TV remote in the bed room is not working and it worth $100. First of all it is a very common remote and you can get it for $15 from walmart. 2nd we never even tried to turn on the TV in the bedrooms. During our stay the owner refused to provide trash bags and laundry detergent for us.
In summary the owner (Debbie TeWell) try to scam our $500 deposit by falsely accusing us of damages we haven't done. The vacation home we stayed looked nice but the owner and her behavior ruined our good memories.

Company: Debbie Tewell, VRBO listing #209817
Country: USA
Phone: 2519655113
Site: www.vrbo.com/209817

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