Consolidated Resorts, Regal Palms
Timeshare total ripoff
- 06-14-2009
- 20
My husband and I supposedly won a week's vacation to either las vegas or orlando. When we registered the trip, they notified us that we have to attend a presentation. It was a timeshare presentation. We repeatedly said NO to the timeshare offered and told them we don't even have a good credit score and will get high interest.
They keep on offering different stuff until they mentioned that we will get a getaway package as well. This a discounted travel and airfare available to us as well plus the timeshare. And the sales person said we can go to this vacation packages at anytime because we are owners. So we finally signed the deal since we have our son with us and it was getting very uncomfortable.
We paid the downpayment and about maybe 6 months payment, when we called about the getaways. This we found out that getaways are only available for us if there's any availability and not by priority based on what the sales rep at consolidated resorts told us.
So, if yo have to go skiing, you have to go during summer so you can avail. But their sales rep said that we can bok these getaways at anytime because we are owners. He even quoted "would you like to go skiing when there's no snow?".
We were so pissed, we stopped paying them and told them to give our money back. Consolidated resorts collection team calls us at least 10 times a day, seven days a week. And they will not listen to our complaints and how dissatisfied we were. They said this will ruin our credit.
Their collection calls has caused us so much stress because they will call at you at home and at work.
I would like to join any class action lawsuit with this company because they are not truthfull to the consumers.
Company: Consolidated Resorts, Regal Palms
Country: USA
State: Florida
City: Orlando
Phone: 7026324058
Site: www.consolidatedresorts.com