The Villa Group - Universal Vacation Club - Resortcom International
Universal Vacation Club - The Villa Group - Resortcom International Misleading and greedy crooks with poor customer service

I hope to possibly help others from my timeshare nightmare with Universal Vacation Club.

My wife and I went to Puerto Vallarta Mexico in April on our honeymoon. Once we arrived at the airport, we were invited to a presentation. My wife and I were hesitant but we agreed to go. We were picked up and brought to Villa Del Palmar Resort where we were introduced to Terri. Terri appeared to be a nice woman who really knew what she was doing. Normally, I'm a very skeptical person, but I must admit that she had us convinced that buying the timeshare was the next best thing since slice bread. She said many things that we later found to be untrue about our timeshare. We were told that we could deduct your timeshare on our IRS taxes because we would own investment property. She said that we would not only be buying a vacation, but an investment for our future. She also told us that if we wanted, we could easily rent or sell our timeshare if we ever were too busy to travel which is completely untrue. Once we agreed to purchase the timeshare, they never even once mention that there was a 5 day cancellation period.instead, they pointed out that if we were to cancel our membership, we would lose our down payment and possibly be reported to the debt collectors. Once our honeymoon was over, we went home and realized that we had made a mistake and needed to cancel our membership but it was too late. I actually looked at all the information that they gave to us, and found the five day cancellation clause listed on the back of page ten of the contract. Not really knowing our options, we stupidly paid off our timeshare and continued to pay our maintenance fees in fear of having our credit affected and hopes of selling it one day. Of course to sell it, you have to keep the timeshare for one year and all maintenance fees up to date. This is where we had made the mistake. What we should have done is file a complaint with the Federal Attorney's Office of Consumer (PROFECO) web site. I've tried filing a complaint after 2.5 years, but they told me that there is a statute of limitations of one year since the purchase of my timeshare to file a complaint. So, even though it is too late for me, I urge anyone else to try to file a complaint with PROFECO (. I don't want UVC to take anymore money from unsuspecting victims. I will continue to inform and urge others about not purchasing a timeshare from UVC.

Hope this helps as many people as possible and if anyone has any suggestions on what I can do with my timeshare, please let me know.
Thank you.

Hopeless Pete

Pete2009
None, Tennessee
U.S.A.

Company: The Villa Group - Universal Vacation Club - Resortcom International
Country: USA
State: California
City: San Diego
Address: 404 Camino Del Rio South, Suite 405
Phone: 8008524755

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