Mary Xu
Vacation Home Rental False Advertising

Luxury & Spacious, Pool-Spa-Internet-Gameroom (#34707)
Orlando, Florida

Gameroom was an enclosed garage with a pool table the size of a bumper pool table. Advertised game cube is disconnected and had no games nor instructions.

The gas grill was flimsy, did not have any propane, and had residue of charcoal in bottom.

We arrived at 4 P.M. On a Saturday and were unable to reach the property management company. We had only 4 forks, 2 rolls of toilet paper, a broken queen size bed, a broken bar stool, 3 broken lamps, broken fence leading to pool, directions that did not work for the spa, and vultures in the front yard due to excess trash.

The property management company did arrive on Monday after we placed our fourth call. We had to dedicate a day to get lighting, utensils and to get the internet to work as it was a secure connection with no password available.

We paid thru PayPal and were able to recover one day's rental for the time wasted. The property, however, was not as described.

Company: Mary Xu
Country: USA
State: Florida
City: Davenport
Address: 844 Henley Close

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