Cruise.com
Bait and Switch

I recently arranged a sail with Cruise.com on Circus for Holiday. These were managing a marketing as high as $500 on board credit relying on the area cost. After investing an hour or so about the telephone arranging the cruise, the owner mentioned that people didn't be eligible for the credit because we did not make use of a mastercard to cover the cruise. They'd previously rung the deal through on another charge card. After arranging the sail I returned for their site. There's nothing on the site that claims something about requiring a mastercard. I named Cruise.com back and requested to consult with a supervisor. Mr. Joel Santiago recognized herself whilst the boss on-duty. I expected him concerning the marketing and he explained that at that time of scheduling, used to do not be eligible for any campaigns. I discussed the promotion was still operating on the site to which he responded this was a brand new marketing. I subsequently advised Mr. Santiago that I'd printouts from their site about the day of my scheduling that confirmed this same marketing. Mr. Santiago subsequently became upset and stated that easily had evidence, then perhaps anything might be completed. I subsequently asked Mr. Santiagois preliminary declaration that there is no marketing which it was fresh. He'd no reaction. I questioned Mr. Santiago who the regulatory organization was that runs their company and he explained that I really could just document a proper problem using their organization since he wasn't permitted to inform me who the regulatory organization was. I inquired if his organization really informed him he couldn't inform anybody who the regulatory organization was for his business and he explained yes, that's the things they explained. At this time I thanked him for his period and also have been looking to get a right solution from somebody at Cruise.com since. They're flagrantly utilizing a "Bait-and-Switch" strategy to attract people into scheduling together on campaigns they never plan to recognition. There's nothing on the website that claims you have to make use of a mastercard and there's nothing on the website that claims you will find any limitations apart from it being truly a fresh scheduling to qualify. I'd be extremely careful of the organization as well as their techniques.

Company: Cruise.com
Country: USA
State: California
City: Long Beach

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