Hampton Inn, Hilton
Security Nightmare, Lack Of Employee Training, Management Lacking in Customer Relations slow prossessing

First reported under TRAVEL - LODGING.

Read report.

A Stranger was given a pass key to our room, Employee did not check ID or contact us before she made 3rd key.
Needless to say he stole our belongings.

This happened JAN 11 and we still have not been compensated for our loss. WE have to deal with THEIR INSURANCE COMPANY. Manager will not talk to us.

We have the computer print outs on key readings and their admission on the screw up. (in writing)

Company: Hampton Inn, Hilton
Country: USA
State: Virginia
City: Charlottesville
Address: India Rd, Charlottesville, Virginia

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