Etour And Travel
Refusal to give money back

The travel company named and talked with my sweetheart juan y franco. Stated yes towards the vaction, but rapidly transformed his brain and stated no towards the present, however the travel broker stated that they mightnot stop the purchase. They stated that they'd to approach it which we'd to hold back to obtain it within the email. Which all happened august. 15. We were never informed concerning the fifteen times to stop. After I estella garcia named to discover why it had been getting so0 long to get the bundle, that was in regards to a month 5 before. Was informed that it will have now been there currently, but we nevertheless did not have it until last month. I subsequently named to inform them that people did not want to buy which we needed our cash back. The individual that I talked to explained that people couldnt have our money-back since the bundle was bought in july therefore the fifteen times had previously handed, but I actually donot observe how which should influence us obtaining our money-back if we were never informed concerning the fifteen times and we did not get the bundle until weeks later. I also believe when my partner requested for his money-back throughout the unique discussion in july they ought to have trained with back in the place of stating that people needed to watch for the bundle in the future within the email. We've no difficult thoughts just need our reimbursement back of $398.00. I also believe you need to ensure the brokers allow it to be more obvious concerning the fifteen times.

Truly,

Juan y franco & estella v garcia

Company: Etour And Travel
Country: USA
State: California
City: Clovis
Site: etourandtravel.com

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