Delta Airlines
Abuse of the sick and elderly Georgia

I just want to thank all of you for responding to our problem with Delta airlines. Especially my cousin Bobby in Seattle who let me know about this website and is working so hard to help. My mother is the 73 year old, who was in the intensive care unit and unable to fly.

I just want Delta and the other airlines to change their policy. I can understand that people take advantage when changing their itinerary and that this causes problems with buying fuel, etc. However if the airlines were actually sympathetic towards the flying public in situations such as these, they would find more faithful customers.

Wouldn't it be simpler for them to charge the same price for all coach seats, certainly more for first class and a standard $35.00 or even $50.00 to change a flight? Those are reasonable.

Then we would all know what it costs to fly to see grandma and there are no surprises.

If there are circumstances that you cannot control, such as an illness or disability, death or major illness, then the airlines should reduce the rate only after you show them a confirmation letter from the physician.

My mother already paid for her ticket, she is not asking for a free one, she just cannot fly while laying in a hospital bed!

Vickie
Anchorage, Alaska

Company: Delta Airlines
Country: USA
State: Maryland
City: Atlanta
Site: deltaairlines.com

  <     >