Ramada
Plaza Resorts Orlando/Ft. Lauderdale Vacation Offers - Do not do this! Over 780 complaints filed on this site!

Customer Experience with the BBB

Based on our files this company has an unsatisfactory record with the Bureau due to a pattern of unanswered complaints. Complaints received allege dissatisfaction with the company's refund policy and selling practices.

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

27054 consumers have requested a reliability report on this company in the past 36 months.

The Bureau processed a total of 917 complaints about this company in the last 36 months, our standard reporting period. Of the total 917 complaints in the last 36 months, 255 of those were closed in the last 12 months.

Complaints Concerned
Advertising Issues: 159
Outcome of all complaints -
Resolved: 133; Administratively Closed: 2; No Response:
24

Sales Practice Issues: 13
Outcome of all complaints -
Resolved: 12; No Response: 1

Repair Issues: 34
Outcome of all complaints -
Resolved: 23; Unresolved: 1; Administratively Closed:
1; No Response: 9

Service Issues: 45
Outcome of all complaints -
Resolved: 42; Administratively Closed: 2; No Response:
1

Customer Service Issues: 180
Outcome of all complaints -
Resolved: 155; Unresolved: 1; Administratively Closed:
2; No Response: 22

Guarantees or Warranty Issues: 153
Outcome of all complaints -
Resolved: 126; Unresolved: 4; Administratively Closed:
2; No Response: 21

Product Issues: 141
Outcome of all complaints -
Resolved: 105; Unresolved: 2; Administratively Closed:
3; No Response: 31

Refund or Exchange Issues: 40
Outcome of all complaints -
Resolved: 28; Unresolved: 1; No Response: 11

Contract Issues: 20
Outcome of all complaints -
Resolved: 16; Unresolved: 1; No Response: 3

Billing or Collection Issues: 102
Outcome of all complaints -
Resolved: 83; Unresolved: 3; Administratively Closed:
1; No Response: 15

Licensing Information

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional tradenames, addresses and telephone numbers

Ramada Plaza Resorts
851 W Oakland Park Blvd (954) 630-9449
Fort Lauderdale, FL 33311

Ramada Plaza Resorts
2901 W Oakland Park Blvd., #B-7 (954) 630-9449
Fort Lauderdale, FL 33311

Ramada Plaza Resorts
100 W Cypress Creek Rd/Trade Center South #700 (954) 630-9449
Fort Lauderdale, FL 33309

Ramada Plaza Resorts
6555 N Powerline Rd, Suite 313 (954) 630-9449
Fort Lauderdale, FL 33309

Ramada Plaza Resorts
2196 W Atlantic Ave (954) 630-9449
Delray Beach, FL

Ramada Plaza Resorts
555 SW 12th Ave., Suite 106 (954) 630-9449
Pompano Beach, FL 33069

Ramada Plaza Resorts
200 Knuth Road (954) 630-9449
Boynton Beach, FL 33436

Ramada Plaza Resorts
871 W Oakland Park Blvd. (954) 630-9449
Fort Lauderdale, FL 33311

(800) 848-1001

(800) 386-3864

(800) 834-1950

(954) 568-1776

(800) 592-7877

(954) 455-3211

(800) 980-9902

(800) 203-9783

(800) 651-7444

(800) 786-3235

(800) 406-8992

(800) 937-9009

(800) 571-9569

(800) 954-5881

(800) 959-6872

(800) 970-9744

(800) 989-6508

(800) 857-4121

(800) 523-4046

(800) 959-5881

(800) 996-9560

(800) 866-0866

(800) 635-8523

(800) 486-2320

(800) 641-2733

(888) 217-2620

(800) 587-4121

(800) 788-7796

This is not necessarily a complete list.

Company Management

James Verrillo, President
Richard Epstein, Company Attorney
William McKnight, Owner.

Additional File Information

The Bureau has requested basic information from this company. The Bureau has not received a response. Without this information, the Bureau may not have current information concerning such things as the company's management or its nature of business.

Educational/General Comments

General Advice:
Before you decide to accept this type of offer and before you give any money, you should understand the requirements and conditions of the offer to determine if they meet your needs. Determine the complete cost involved when accepting the offer and then do comparative shopping with a local travel agency before making your final decision. Never agree to purchase anything over the phone or through the mail until you see the written contract. Once you receive the contract, make sure the written material confirms everything you were told over the phone or received in the mail.
Don't be pressured by any company to give them an immediate decision until you are sure that the vacation offer is as good a deal as it seems. Simply tell the company that you would like the opportunity to check this out and you'll call them back in a few days. Be sure to fully understand the company's terms and conditions as well as any refund or cancellation policy prior to agreeing to accept the offer or giving any money. According to Florida's Sellers of Travel Act, you may cancel the contract without any penalty or obligation within 30 days from the date you give or sent a signed contract and payment to the seller/promoter, unless you are given a guaranteed travel date. If you decide to cancel, you must notify the seller/promoter in writing of your intent to cancel by returning the certificate and sending notice to seller at their address. To verify that the company is registered contact the Florida Division of Agriculture & Consumer Services at: 1-850-922-2832.
Remember even if the company is registered with the State, this does not in itself afford you the assurance of legitimacy.

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

BBB reports may not be reproduced for sales or promotional purposes.

Report as of: 1/23

Jennifer
Florence, Kentucky
U.S.A.

Company: Ramada
Country: USA
State: Florida
City: Ft. Lauderdale
Address: 2419 E. Commercial Blvd., #100
Phone: 8005130943

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