American Airlines
Ripoff

My 80 yr old mother and i paid cash for airline tickets in march for a trip in june. There were 3 tickets my daughter, my mother and i was flying on my mom's advantage miles. The trip was to england on a.A. And then they set it up for us to fly british airways to ireland and then back to london. I called 3 days in advance to verify the tickets (we had seats and everything ahead of time) we got to the airport 2 hrs in advance only to be told we had no seats and they were just trying to get us on the plane because they claimed the travel agency never verified the tickets as good. I found out later that that was a lie because the airlines had sent the travel agency a hard copy saying we were on. Anyway they did get us on the plane but instead of us being together for an enjoyable trip we were spread all over the plane. Things didn't get better in london, i decided to check our tickets to dublin the day before we were going in case there was a problem and it was a good thing i did because they didn't have us booked coming back even tho we had tickets that said we were. Apparently we got bumped and didn't know it so if we had shpown up at the airport for our 2:00 flight we would have had to wait til 10:45 that evening to leave. Coming home we were still not together again. I complained to someone when i got back and she said she would send us compensation tickets if that was ok. I agreed thinking they would be for travel anywhere in the 48 states. My mom received the tickets and put them away for lfor later use without looking at them which was our 2nd mistake. We got them out last may and found out they were for a $100. Off a flight for 2 people. Well i don't need to tell you that i felt really ripped off because for 1 thing when you get bumped from a flight you get more than $100. And all the hell we went thru waiting to see if we were even going to beable to go on this trip we paid in full for 3 months earlier. We threw the useless tickets away and flew continental back east last year and really feel abused my a.A. For all the careing they have. The tickets were expireing on like june 1 and we couldn't take our trip until the 16th and they wouldn't even extend the tickets for another 2 days.

Company: American Airlines
Country: USA
State: Nationwide

  <     >