Suntasia - Florida Passport - Teliflex - Agent Travel
Rip-off, Not sure if I will get money back from this company, buyer beware!
- 08-03-2005
- 7
A few weeks ago my husband received a call from Suntasia, Inc. And the lady made him believe that I (his wife) had requested or somehow received a free travel trial with a free vacation. I was not home and the woman on the phone had all of our bank (checking account) information. Because of this, he believed it was legitimate and said the free trial was fine.
The lady (telemarketer) stated that we would receive material in the mail and could cancel our subscription to avoid any charges. We never recieved anything in the mail and today my bank account was charged, yup you guessed it, $149.00.
I immediately called the company to complain where I was hung up on three times after the rep heard my initial complaint. I then contacted my bank and immediately went to my bank to file a fraud report and find out what other actions I could take.
I then stumbled across this website (thankfully) and found out the truth about these companies. I then contacted Teliflex and Agent Travel Network to make sure that any illegally opened accounts were closed and that no money would be taken out of my account.
I got cancellation codes and talked to real people but won't be an ounce surprised if those charges pop up on my bank statement any day. Finally, I got an operator at Florida Passport and was told that I would be put in a refund pending log and my refund would be sent (I'm not holding my breath, but I have full intentions of calling them daily until I get my $).
If this has happened to you, call these companies IMMEDIATELY, make sure that you get names, times, and confirmation numbers. Please do not fall for thier lies. Also, if you have the free trial and have not yet been charged, I would highly advise checking your bank account DAILY so if a charge appears you can have the bank reverse it immediately.
I feel embarrased that this happened to me but I believe that my husband was misled by the telemarketer into believing that it was something I had requested because she had our account information and used my name, etc.
Company: Suntasia - Florida Passport - Teliflex - Agent Travel
Country: USA
State: Florida
City: St Petersburg
Address: 6822 Avenue North
Phone: 8886122894