Fiji Vacations ~ Melissa Pomeroy
Horrible Customer Service
- 11-27-2013
- 53
Their website claims they take the stress out of planning and that they handle all the details of your trip as well as the best rates guaranteed and immediate responses. I unfortunately would have to say this was the opposite service I received for planning our destination wedding in Mexico and honeymoon in Fiji. It was a very frustrating and time consuming process and if I could have cancelled my plans I truly would have. The customer service was unbelievably unprofessional. From the beginning to the end the service provided was inconsistent, incorrect, delayed, non-responsive, unorganized, and inappropriate. Sadly, not one apology was provided for such service.
Company: Fiji Vacations ~ Melissa Pomeroy
Country: USA
State: California
City: Costa Mesa
ZIP: 92627
Address: 711 West 17th Street, Suite H-1
Phone: 8009271923