Vodacom
Bad Telephone Service

I've never had a worst encounter in my own existence in relation to telephonic customer support. Try to contact 011 9115563, talk to Tandi and have to become transferred to somebody that can help along with your query……. It required ME-1 time, /- 15 calls along with a large amount of disappointment before I required to become transferred to some Supervisor. This occurred though he didn't resolve my issue both. I settled my bill about the 27th of Sept and my MTN dial up hasn't been been triggered again. “Sir we've not obtained evidence of payment”. This evidence continues to be submitted by FNB!!! Thank God I currently shifted my cellphone to Vodacom and that I may stop my dial-up membership en of Dec.

In addition to the poor customer service, MTN sign in my own region, Villieria, Pta. Sucks. Vodacom cape entrance. I’m so dissatisfied with all the degree of customer support inside your Vodacom store. Nobody actually recommend me concerning the unique which was operating on 20GB for R499. There are occasions that you simply don’t get a guide to determine what deals you're running. I invest about R319x2 for 3GB within this Dec month.in case your team noticed me buy a 1.5 GB pack. They could’ve atleast inform me concerning the prepaid special. Only after I buy the pack i spot the guide laying available about the table about the unique site.

Your so-called educated employee just begin commenting onto it after I ask him why he did’nt inform me about this and than he response after I come and get in about the 1st Jan you'll get 20GB till the finish of Feb. That's not the best way to market the organization in case your team isn't specially-trained for customer support. I had been never so disappointed by Vodacom. It’s time to check out different options. Happy to maneuver from MTN……. Never again!!!

Company: Vodacom
Country: USA

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