Net10
Customer Service

I am 60 years old and own a computer business and have an extensive background in the telecommunication field.net10 is in the top 5 worst companies I have ever dealt with. The only option to get something resolved is to call someone with a bad connection, that you can't understand even with a good connection.

Biggest complaint is I can't buy minutes online because there is always something wrong with my account. Spend an hour on phone repeating myself like I'm talking to a three year old. Every time same thing.

Other complaints: em326g phone has to be charged every day. Will not charge from car charger.

Net10 claims it cannot block text and browser from being used. BS!!! Everyone else can. What they mean is that they WON'T block them.

Had Verizon for three years. Charged the phone once a week, paid a flat $40.00 per month, no texting, no browsing, no problems with tech support.

Net10, for the same usage is far more expensive than that. Haven't had the phone six weeks. If I could've bought $30.00 worth of time today, I would have paid $90.00 for phone time plus the cost of the phone.

Best to stay away from these dirtbags.

Company: Net10
Country: USA
State: Illinois

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