Global Tel Link
Outrageous fees

Worldwide Tel Link may be the support utilized by La County Jail Program, to help you obtain collect calls from the person imprisoned in state jail. The telephone number I've for them is 800*483*8314 (this really is an automatic program)

They charged my charge card and so I might create an advance pay consideration that allows me to simply accept collect calls produced from County Jail.

In the last 4 times I've transferred $125.00 together, which included 8 calls all significantly less than five minutes long.

I transferred another $25.00 recently, and obtained a $14.00 credit towards telephone occasion. The extra $11.00 is their "Service Cost". Whenever you do the math, that arrives to an around. 73% service fee. HOW IS THIS EVEN AUTHORIZED?

Calls are constantly fallen for no cause, however they WOn't credit back anything for dropped calls. Speaking with customer support is difficult, because they simply never arrived at the telephone. I've waited nicely more than 2 hours but still not talked to anybody.

Each 2 - 3-minute phone, (calls are inside the regional calling region) expenses normally $10.00. Just how can that be correct?

That you don't possess the option to make use of every other kind of collect phone payment. Therefore the only option that groups of family members who're incarcerated in l a County Prison have, would be to possibly take the corporation tearing people down, or not manage to keep in touch with anyone who's imprisoned.

I'd appreciate somebody allowing me know if

1. Is that this organization not ruled by any Condition Agency

2. Could it be authorized in order for them to cost such excessive costs.

3. May be the State-Of Florida examining the corporation for illegal business methods.

I've submitted a using the BBB, the CPUC, and also the Federal Trade fee.

It appears amusing in my experience that the company helping a region service is permitted to proceed to rip-off customers.

Company: Global Tel Link
Country: USA
State: California
City: Los Angeles

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