Comcast/digital voice
Damage to alarm system

To Whom It Might Matter:

I'd comcast arrived at my house to set up their electronic speech program. I previously had the DVR, high-def bundle, and highspeed internet together. Why don't you conserve some cash and obtain the electronic speech aswell? I will let you know why don't you. It had been halloween evening (10-31-08) once the deploy occurred. A man found my home with a bright truck along with a comcast emblem that were thrown privately of the automobile. He questioned me wherever the highspeed web connection was of course if I'd a telephone port there. I told him there is no telephone port at that area. Then he asked me wherever the wire and also the telephone arrived to the home and that I confirmed him where which was. Following a handful of hours he found me and stated that all the models he'd weren't the updated edition which he'd need to abandon and get obtain the proper one. He quit and returned around 3:00 using the "fresh updated edition". A couple of minutes later he found me and stated that he'd determined the issue. He t0ld me that who ever endured mounted my alarm system had born the telephone point incorrect and had a need to understand where my security alarmis primary container was. I showed him where it had been and about 20 minutes later he explained the telephone was online and we were all set. After he quit I noticed the small green-light to my security alarm wasn't on. I transpired towards the security alarmis primary container and observed some cables were cut and also the backup battery was disconnected. I called comcast and created a state, had ADT come and restore my security alarm towards the melody around $400. I also got a following range for that state and also have called comcast often and nobody can provide me-any info on the standing of the statement they stated could be looked after. If anything does not occur quickly, I Will begin using titles.

Company: Comcast/digital voice
Country: USA
State: Georgia
City: Acworth

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