Qwest / G3telecom
Huge charge bill

Our Mother created a phone towards the Philippines utilizing a phone-card that I purchased thru G3telecom. I obtained over $400 LD expenses today from Qwest. I named Telecom first to verify your day of the phone call on Jan. 9. I had been informed by their customer support that sometimes throughout the phone, the call could possibly get disconnected and certainly will be re directed and you will be acquired by my local telephone provider. They declined to take responsibility for what happened. I named Qwest and described the entire scenario. I reported the truth that throughout that period when my phone was disconnected and was acquired by them, why was I not provided any type of caution to I would like to understand by any means and so I might have hanged up and dialed again using the calling card that people have already been applying. Qwest also declined to consider any obligation for this issue. I've a $400 bill billed FOR JUST ONE telephone call. Qwest's administration won't consider that in either case I looked over it, I'dnot possess a method of comprehending that I had been experiencing an enormous statement throughout the phone simply because they didn't do their component to see and alert me about it that we believe IS EXTREMELY WRONG! I'm a normal client who performs difficult to spend my expenses promptly, also it truly bothers me that some businesses like qwest (or telecom) takes benefit of this sort of scenario!!! Really unjust!

Company: Qwest / G3telecom
Country: USA
State: Colorado
City: Denver

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