AT&T Long Distance USA
Unfair billing practices!

Telecommunications

AT&T assigned a bad number to my new home. The number was blocked by MCI for outstanding debts in past years.

AT&T said that they would give me a new number, but I would still have to pay the bill for the bad number.

I paid $106.

3 weeks later I received another bill for $53 on the bad number. AT&T said it was a bill for a partial month on the bad number. I paid $53.

One week later I received another bill from AT&T for $123 for a long distance call made to Thailand and I would have to pay, however, the agent agreed to drop the the charge down to $24. I paid $24.

One week later I received another bill from AT&T for $123. ON the phone again, and the AT&T agent said that It was dropped to $24, but I still had to pay additional taxes and fees amounting to $19. I paid $19.

Two days later I get another bill from AT&T for $123. I called and their agent said that I owed nothing and he would "stop the collection department errors".

I figured that it cost me about $200 to pay off a service that I never had from AT&T, but at least they wouldn't ruin my credit.

Five months later, December 18, I received a later from Money Control, Inc., a collection agency, for a debt of $123.07 owed to AT&T.

When I called AT&T, their computer would only only allow me to pay the bill, stating that I could not speak to an agent until the bill was paid.


Company: AT&T Long Distance USA
Country: USA
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