Kenwood Fitness
Overcharging

I improved my account in mid- October and was guaranteed the new account might start, the aged account might stop which my funds for that aged account might result in late November. Mike, a skilled worker using the fitness agreements and my unique coach who published my own instruction bundle, established that my last cost was Nov. Bob, the supervisor, in the area guaranteed me that the paperwork was total and shifted my new cost to procedure at the conclusion of the month.in November I came across that I had been still being billed for that previous account. I approached numeous individuals to no avail. I called the payment amount shown on my charge card statement. I talked to Gina. She put me on-hold and not returned. After 25 minutes the called disconnected. I called back and talked to Lois in the payment office who assured me that the boss from her area might contact me 24 hours later. No body named. I talked towards the area supervisor, Jodie P., who stated they'd correct the issue. Then he turned really rude after I detailed the problem and explained to possess my legitimate authority deliver a notice of illustration. It's uncommon, when I mentioned with Lois, for almost any one individual to possess 2 fitness offers. Furthermore, I'm conscious of additional payment issues from this organization for that same issue.

Company: Kenwood Fitness
Country: USA

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